PhoneSpeck Press Release

Tuesday, July 30, 2019

Truecaller bug allowed Indian users to register for payments service without consent

Truecaller Pay

Spam call blocker and UPI payment service provider Truecaller suffered a bug that allowed Indian users to register for its payments services Truecaller Pay without user consent. The latest released Android app bearing version number 10.41.6 have been discontinued immediately after the bug was discovered by some users.

Truecaller, in a statement, has confirmed that bug has affected a small number of Android users in India and the new app is being released with a fix. The bug was first reported by some twitter users who sent out a series of tweets accusing the app's unauthorized attempts.

Truecaller Pay needs a lot of manual inputs to process the complete registration with the service using UPI. Therefore, affected users would not have actually completed their registration. In case, the user wants to cancel the registration, can go through the overflow menu and choose to 'deregister', 'delete' or similar to the account deletion options.

Since the app attempted to access the UPI bank details without a user's permission and manual inputs, this would be a serious breach that could abuse the users' privacy. Truecaller, however, apologize for any inconvenience caused to its consumers.

In March 2017, the multi-service provider Trucaller launched its UPI payment service in the country and later this year in June, the Swedish company launched VoIP calling feature for Android users. Truecaller Pay has received a lot of attention from users in India counting with over 15 million customers, according to earlier reports.


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